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Customer Service Satisfaction Associate

Terms of the Position: Permanent, Full Time (Mon-Fri) 

Anticipated Start Date: Immediate

Location: Vancouver Downtown (Granville St.)

Education: High school or equivalent 

Experience: Customer service or sales experience preferred - full training provided

Languages: English (written & spoken). Other languages will be an asset. 

Work Setting: Office and in field

A Plus: Firm understanding of consumer behaviour, market behaviour, and retail operations preferred. Previous experience with telecommunication industry is an asset.

Business Equipment and Computer Applications: IPad knowledge, Microsoft Office and Salesforce experience preferred, basic administrative duties required

Specific Skills: Customer service oriented. Assess customer need and consult suitable action. Provide advice about merchandise, Provide cost estimates on products/services. Plan and organize daily operations. Maintain existing accounts and generate new accounts. Team management and human resource skills, including overseeing company's performance/efficiency, as well as conducting interviews.

Essential Skills: Reading text, document use, numeracy, writing, oral communication, working with others, problem solving, decision making, critical thinking, job task planning and organizing.

Other Information: Experience in face to face customer service and leadership experience is an asset. 

Immediate availability will be given priority. 

Hit APPLY NOW or send us your resume in Word or PDF format, subject line should read : Customer Service Satisfaction Associates

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